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Frequently Asked Questions

about Carbon 550 Apartments

  • How old is the apartment building?
    Carbon 550 Apartments in Des Moines offer 1- and 2-bedroom apartments, recently constructed in 2019. Enjoy comfortable and convenient amenities and community features and near all the action of downtown Des Moines.
  • What is the length of an apartment lease term at Carbon 550?
    The standard leases are for one year. However, we are occasionally able to offer shorter lease terms (e.g. 6-9 months) depending on timing and availability. Contact our team for more information.
  • Which utilities are my responsibility?
    Gas and electricity are the responsibility of the renter. If you have additional questions contact our leasing office.
  • Is there a storage room?
    We offer secure garage bike storage, and plenty of in-unit closet space in each of our 1- and 2-bedroom apartment rentals.
  • Is there an elevator in the building?
    Yes, we are happy to provide access to an elevator at Carbon 550.
  • Can I take an apartment tour?
    Yes! We are always happy to host you for an in-person tour, contact us to schedule one with our Carbon 550 leasing team today!
  • How do I contact a leasing agent?
    Call us at 515-249-6529, email us at, or use the contact form on our website.
  • How can I reach the property manager and make maintenance requests?
    Residents are provided with contact information (email and phone) for our property manager and maintenance team when they sign a lease.
  • How do I pay my rent?
    There are several convenient ways Carbon 550 residents can pay their rent each month. Using our online portal gives you an efficient and convenient payment option. Rent can also be paid by direct debit from your bank account or by check.
  • Is the security deposit refundable?
    All security deposits are refundable.
  • How much notice do I need to provide before vacating?
    We ask that you give us 30 days notice before vacating your apartment.
  • What's the penalty for breaking my lease?
    Should you need to end your lease early, there is an early termination penalty of three months’ rent.
  • Is there a pet fee or pet security deposit?
    We are a pet-friendly apartment building, and charge a modest pet fee ($35-50 per month depending on the breed)
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